Protect & Be Seen
Wear a properly fitted helmet. Use bright or reflective clothing, front and rear lights, and reflectors.
Rider Education
Learn first.
Ride smarter.
Simple guidance for safer, more confident electric bike and scooter riding.
Pre-Ride Safety Check
Check tire pressure and condition, test both brakes, and inspect steering, folding points, lights, throttle, and fasteners.
Charge Safely
Use only the manufacturer-supplied or approved charger. Charge while awake and present, and stop using a damaged battery.
Start Slow
Begin in the lowest practical power mode and practice braking and turning in a clear area.
Ride Defensively
Obey signs and signals, watch driveways and parked cars, signal turns, and slow down near pedestrians.
Care for Your Ride
Keep tires inflated, brakes responsive, fasteners secure, and electrical connections clean and dry.
Battery knowledge
Understand your battery voltage.
Voltage can help identify a pack and show its general condition, but it is not a precise fuel gauge. Readings change with load, temperature, cell chemistry, battery age, and the battery-management system.
| Nominal pack | Typical series | Full charge | Typical cutoff range |
|---|---|---|---|
| 48V | 13S | 54.6V | 39–42V |
| 52V | 14S | 58.8V | 42–45V |
| 60V | 16S | 67.2V | 48–51V |
| 72V | 20S | 84.0V | 60–64V |
Important: These values are general reference points for common lithium-ion configurations—not repair instructions. Always follow the battery and vehicle manufacturer’s specifications. Never charge a swollen, damaged, unusually hot, leaking, hissing, or smoking battery.
Use the matched charger
Use only the charger supplied or specifically approved for the exact battery and vehicle.
Charge while present
Charge while awake and nearby, away from exits, heat, direct sunlight, and flammable materials.
Watch for warning signs
Stop using the battery if you notice swelling, damage, unusual heat, odor, hissing, popping, or smoke.
Safety guidance informed by UL Research Institutes and the U.S. Consumer Product Safety Commission.